Paypal link redirecting to wrong language « Tips and Tricks HQ Forum

Tips and Tricks HQ Forum » WP eStore Forum » WP eStore General Questions

Paypal link redirecting to wrong language

(12 posts) (6 voices)

Started 1 year ago by tdako
Latest reply from admin
Possible Solutions (Related Topics):

Tags:

12 Next »

tdako

Hi,

I have just installed the eStore plugin and all seems to be working fine, except that when a visitor clicks the "Checkout with Paypal" button, it redirects to the dutch paypal page and not an english one.

I am based in Holland, but most of my visitors will be from outside holland, the UK and the US. I have done some test runs and I get to the dutch paypal page. That's ok, but I have had two people test from the UK and Ghana and they also are redirected to the dutch Paypal page.

I read a couple of posts here that the redirection should go to the language of the visitor, but in this case it is not.

Do I need to change something in the code somewhere? In the link, it shows up as:
https://www.paypal.com/nl/cgi-bin/webscr?cmd= etc. I can get the english page by changing the "nl" to "en", but i couldn't ask my visitors to do that each time.

Thanks a lot for any help on this.
Cheers
Teddy

Posted 1 year ago #
wzp
Moderator

What do you have for "Shopping Cart Language?"

Posted 1 year ago #
amin007
Key Master

There are a few factors that determines this. The plugin always redirects to the original PayPal site (www.paypal.com) but your (seller) PayPal account determines which PayPal site your visitor will be redirected to. In your PayPal profile you should be able to specify which PayPal site it should go to.

This post has more info for you and code modification to force PayPal to use a certain language:
http://www.tipsandtricks-hq.com/forum/topic/how-to-send-buyers-to-english-url-version-of-paypal-checkout-page

Posted 1 year ago #
tdako

Hi,

Thanks very much for the responses. My cart language is in English. Amin, I tried the code addition in the post you mentioned and it works. Only difference is that with US, it goes to the old Paypal signin/payment page and not the new one, but that is fine. I prefer the english page.

Thanks again
Teddy

Posted 1 year ago #
amin007
Key Master

Glad to hear that it worked.

"it goes to the old Paypal signin/payment page and not the new one" - This is something PayPal is testing so when you are going to get the new checkout is not always guaranteed. Let PayPal do its thing and know that the payment will be processed properly :)

Posted 1 year ago #
tdako

"Let Paypal do its thing...". Will do....;)

Posted 1 year ago #
garthwright
Member

How do I set paypal to show in russian language. That customer can only enter their cc info and make a purchase without need to create paypal account.

Thank you

Posted 6 months ago #
Peter
Moderator

Hi,
You can set your language encoding to Russian in your PayPal profile.
Simply log into your PayPal account and go to the "Profile" section and choose "My selling Tools" and then click on the "Paypal Button language encoding" link. In here you can set the language encoding to your preferred setting.
(Note: PayPal quite often changes their menu structure and the above may be slightly different for you but you should still be able to find this configuration item by looking in the PayPal help page)

Regarding the payment by credit card: People can use their credit/debit cards to pay without creating a PayPal account. There is nothing you need to configure for this because when people are initially taken to the PayPal page after they click on the "Buy Now" or "Checkout" button they will be presented with a choice of either paying by credit card or logging into their PayPal account (you will need to have a premier or business PayPal account)

Posted 6 months ago #
garthwright
Member

I did that change but still I get paypal page in english instead of russian. What do I do wrong?

Posted 6 months ago #
admin
Key Master

When the customer lands on the PayPal checkout page, PayPal is suppose to redirect to the correct language version based on the preference you have in your profile. What URL value do you see when you land on PayPal? Is it ".com.us" or your country's PayPal URL?

Posted 6 months ago #

RSS feed for this topic

12 Next »

Reply »

You must log in to post.