Paypal not sending info back to Wp Estore plug-in after a purchase is made.

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Paypal not sending info back to Wp Estore plug-in after a purchase is made.

(5 posts) (3 voices)

Started 1 year ago by suzanne
Latest reply from suzanne
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PayPal

suzanne
Member

Everything seems to be all correct- no problem with product listings. When I do a test.. which is the only product I'm showing right now until it is worked out. Purchase gets made but then paypal doesn't send the info back for the plug in to send out the info for download and if I click the thank you page from paypal, it says the funds are not available.

I used a credit card 3 times.. they show not claimed in paypal and another person shows pending because she used funds from an account. Why is paypal not ok'g it and allowing the plugin to have the code ready for download. I understand on the funds from an account. With a credit card it should be automatic right? Help!! Article going in the paper overnight and the e-book needs to be downloadable in by then!!!

Posted 1 year ago #
wpCommerce
Moderator

Can you please make a test transaction with debug turned on? Please have a look on the following if you're not sure how you can enable it -

http://www.tipsandtricks-hq.com/forum/topic/how-and-when-to-enable-debug-and-what-does-it-do

Posted 1 year ago #
suzanne
Member

[08/03/2010 6:06 PM] - SUCCESS :Paypal Class Initiated by 216.113.191.33
[08/03/2010 6:06 PM] - SUCCESS :Post string : mc_gross=0.01&protection_eligibility=Ineligible&address_status=confirmed&item_number1=3&payer_id=AG5E7CR875SC8&tax=0.00&address_street=1+Main+St&payment_date=11%3A06%3A49+Aug+03%2C+2010+PDT&payment_status=Pending&charset=windows-1252&address_zip=95131&mc_shipping=0.00&mc_handling=0.00&first_name=Test&address_country_code=US&address_name=Test+User&notify_version=3.0&custom=coupon%3Dadmin_test&payer_status=verified&address_country=United+States&num_cart_items=1&mc_handling1=0.00&address_city=San+Jose&verify_sign=AloYU2rhjMMIt70QzWwG8CTQB.jvAiEt8hVj2T-pdgCrC51A6ohLf0bP&payer_email=dailys_1280849706_per%40comcast.net&mc_shipping1=0.00&txn_id=90T63364UV524051H&payment_type=instant&last_name=User&address_state=CA&item_name1=test&receiver_email=suzanne%40childcustodyresolutions.com&quantity1=1&pending_reason=unilateral&txn_type=cart&mc_gross_1=0.01&mc_currency=USD&residence_country=US&test_ipn=1&transaction_subject=coupon%3Dadmin_test&payment_gross=0.01&
[08/03/2010 6:06 PM] - SUCCESS :Connection to http://www.sandbox.paypal.com successfuly completed.
[08/03/2010 6:06 PM] - SUCCESS :IPN successfully verified.
[08/03/2010 6:06 PM] - SUCCESS :Creating product Information to send.
[08/03/2010 6:06 PM] - FAILURE :Funds have not been cleared yet. Product(s) will be delivered when the funds clear!
[08/03/2010 6:06 PM] - FAILURE :IPN product validation failed.
[08/03/2010 6:06 PM] - SUCCESS :Paypal class finished.

Posted 1 year ago #
Ivy
Administrator

It looks like the funds are not clearing as stated here:

08/03/2010 6:06 PM] - FAILURE :Funds have not been cleared yet. Product(s) will be delivered when the funds clear.

The eStore will never send out a product if it can not fully verify the purchase.

Please see the following reasons from PayPal about why this maybe happening:

http://www.tipsandtricks-hq.com/forum/topic/reasons-for-a-pending-paypal-payment

Posted 1 year ago #
suzanne
Member

I found out that the person's paypal account was a personal one and also had not been verified AND had another account with the same bank account! I think if I sort through that we should hopefully be a go.

Posted 1 year ago #

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