Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Authorize.net not charging card but is making a ARB
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November 10, 2017 at 4:19 am #14522jbretdunlapMember
Authorize.net not charging card but is making a ARB
I purchased the e store and bundle I set up a subscription and did several tests, but the initial payment is not being made at the time of purchase, but the subscription is showing in authorize.net. In addition if i try to do a non subscription purchase IE a buy now it take me to pay pal.
November 10, 2017 at 1:45 pm #76719wzpModerator…I set up a subscription and did several tests, but the initial payment is not being made at the time of purchase, but the subscription is showing in authorize.net.
Do you mean, the payment is not showing up in your Authorize.net account? Did you allow sufficient time for the subscriber’s payment to clear?
In addition if i try to do a non subscription purchase IE a buy now it take me to pay pal.
Buy Now buttons, by default only work with PayPal. You need to use a Gateway Specific Buy Now button:
https://support.tipsandtricks-hq.com/forums/topic/how-to-use-gateway-specific-buy-now-type-buttons
November 10, 2017 at 4:52 pm #76720jbretdunlapMemberDo you mean, the payment is not showing up in your Authorize.net account? Did you allow sufficient time for the subscriber’s payment to clear?
Yes, this AM IE the next day the ARB for the first payment went through but it should be that I set up for 12 payments and the first one should get charged at time of purchase and the next payment should be charged (if monthly) the next month.
November 10, 2017 at 5:39 pm #76721jbretdunlapMemberand as far as the gate way specific button I get this error
The following errors have occurred.
(14) The referrer, relay response or receipt link URL is invalid.
November 10, 2017 at 5:48 pm #76722jbretdunlapMemberOk I got the button working it might have been a issue in A.net “response urls”
November 10, 2017 at 6:02 pm #76723jbretdunlapMemberBut, I just tried the ARB and again it set up a ARB but didn’t take the initial fee.
November 10, 2017 at 7:14 pm #76724jbretdunlapMemberOK I think I figured it all out
The ARB does not charge the initial fee from the first charge it only creates a ARB subscription that then starts the next AM.
In the past using Authorize.net I always crated ARB from a single previous transaction.
I had assumed that the way this would work was you charged a customer then the remaining months would then start after the next interval.
Is this correct?
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