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How to Use the Auto Upgrade Feature to Drip Content

1 July 2010

What auto upgrade does is that it upgrades the member of any membership level to another membership level automatically in the background based on what you have scheduled (you as the admin can schedule and setup these upgrade paths).

Auto upgrade works based on the time duration that the user stays a member of a particular membership level. This time duration is specified by the admin in the “Auto Upgrade” tab under the “Members” menu.

So for example, let’s say you have three membership levels:

  • Basic Membership
  • Premium Membership
  • Ultimate Membership

Now let’s say you have set the auto upgrade so that a member who stays as a basic member for 14 days will get automatically get upgraded to premium member.

Basic Membership -> Premium Membership = after 14 days

or

Premium Membership -> Ultimate Membership = after 30 days

Now For example, if Joe signs up to the Basic membership and stays a member for 14 days he will automatically get upgraded to premium membership after 14 days.

Once a member gets upgraded to the next level he/she gets access to the new content based on this new membership level. This is why this feature is very handy when you are developing a membership site that will be used to deliver an online course and you want to drip the course content over a period of time.

4 Comments »

  • Kimberly Castleberry said:

    Is it possible to drip feed someone that’s on subscription or does that confuse the whole subscription process? I assume it would be changing from one subscription plan to another equally priced (and configured) plan, paypal would just keep working in the background, unaware of what was being done?
    Kimberly

    # 11 July 2010 at 7:55 am
  • admin (author) said:

    The “Auto Upgrade” happens based on the the scheduled time interval that you specify when you configure it. As long as the person in question is an active member he/she will traverse through the auto upgrade path that you have specified.

    It doesn’t have anything to do with he subscription payment interval or the receipt of the payment. If the subscription payment is cancelled by the user then the whole membership account will get deactivated so you don’t have to worry about the auto upgrade there.

    # 11 July 2010 at 8:48 pm
  • Kimberly Castleberry said:

    So if the entire account is deleted, then there is no way for them to preserve their user data (forum comment ownership etc) if they leave the subscription to buy into the yearly plan or to revert to the free plan? That doesnt sound so good.
    Kimberly

    # 12 July 2010 at 5:25 am
  • admin (author) said:

    The account never gets deleted unless you delete it from the admin dashboard. The status of the account gets set to “expired” or “unsubscribed” which means they won’t be able to see the protected premium content. As soon as they renew the membership or upgrade to another membership, their account status gets updated to “active” again.

    # 12 July 2010 at 6:24 am

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