How the Shipping Cost Calculation Works in WordPress eStore

Comments

1. Ivy says:

   @Anna You can do a flat rate shipping fee. This means no matter how many items they but they will pay the same amount.

   You can also set it up so there is a base fee (Example $3.00) and each item they add to the cart adds a small amount to the shipping cost (Example: 1.00 per item).
2. Anna says:

   Is it possible that only one shipping amount is charged if you buy several products?
3. Ivy says:

   Hi, Yes but you will need an update if you do not have this option in the coupon/discount section of your plugin:

   The following post will explain how updates work: http://support.tipsandtricks-hq.com/update-request
4. Can says:

   so its now possible to set up shipping discounts
   like free shipping for purchases above 40€ or something..
   am i right?
5. Matt says:

   Nice system! Shipping can be complicated as is adding tax.
6. Ivy says:

   Hi, PayPal profile shipping is only available in the US at this time.
7. paul says:

   Is PayPal profile based shipping working for those of us in the UK? I don’t seem to have all the settings in paypal mentioned here (just settings for each currency) and when everything is enabled there is no destination request from the customer and no shipping is added….
8. admin says:

   Hi Lynn, Unfortunately PayPal is lacks a bit of feature for this. The only option they allow you to do is specify “Let transaction based shipping override profile based shipping” then for a digital product you can specify “0.0” as the shipping and it won’t charge shipping. The only issue is that this method works fine for “Buy Now” type button as you check out each item individually so this can be specified correctly.

   For an “Add to Cart” button whereby you can checkout multiple items there is no way to specify which product is digital.
9. Lynn P. says:

   We want to be able to charge shipping differently for international orders and since the plugin does not currently support this, we are considering using PayPal’s shipping cost calculator. Since we are selling both digital and non-digital products, if we were to use PayPal’s shipping calculator, would shipping also be applied to the digital products (which we wouldn’t want to charge any shipping for)? That is, is there a way to ensure that the shipping charges calculated by PayPal only apply to the non-digital products?
10. Ivy says:

    Hi Brent, By change do you have Paypal profile shipping turned on? Can you post the short code you are using for your product with the shipping?

    Cheers,
11. Brent says:

    The shopping cart is not trasnfering the shipping to Paypal. shipping is calculated correclty, when the plugin transfers the transaction to Paypal the shipping charge is not included. If you visit my site, the cart is located at http://vitahound.com/dog-nutrition-products/
12. Ivy says:

    Hi HB, Yes you can use the WP Affiliate with the WP eStore manual payment option. The following forum post will explain how to do this:
    http://www.tipsandtricks-hq.com/forum/topic/how-to-handle-affiliate-commission-for-manual-checkout-in-wp-estore

    Cheers,
    Ivy
13. Ivy says:

    Hi HB, Yes you can do this but you will have to use the manual payment option. This means you will have to send out the email manually once you have received the payment. With the manual payment option the plugin will not use the automated features (e.g. send out the emails, adding the sales count, and so on).

    Cheers,
    Ivy
14. HB says:

    Thanx for your quick reply …

    If I use the manual payment, can i still use your affiliate plugin ?

    It’s fine with me if i have to write email manually , as long as i can still use your affiliate plugin … 🙂

    HB
15. HB says:

    Hi,
    Can I disable the shipping cost and write a note that a shipping cost + product cost will be emailed to customer? I have a quite complex shipping.

    HB
16. admin says:

    Hi Lynn, The plugin will only charge shipping cost that is displayed in the cart. Can you please post a link to the page where you have this product so I can check it out?
17. Lynn P. says:

    Hi – we are having several problems with the plugin. First, it is not calculating shipping properly. The last few times someone has purchased two books on the site, they have been charged $12.50 for shipping. I had it set so that the base shipping price is $2.50 and each additional book is priced at $2.50 so if someone bought two books they should have been charged $7.50. Instead they are charged $5 more than that — $12.50. Any idea why this is happening? The second issue is that we’ve had about 5-6 sales recently, none of which show up in the stats or in the customer list in the app. I have the debug box checked and I saw that you mentioned to check the ipn_handle_debug.log file. How and where do I access that file? I am not that technical savvy so you need to explain this to me in very basic laymen’s terms. If it’s easier I can give you access to my back-end panel so you can see for yourself. Thanks.
18. Ivy says:

    I do not know when this feature will be added. =)

    Ivy
19. Dan says:

    Ivy, any idea how long into the future? 🙂
20. Ivy says:

    Dan, The WP eStore does not have Paypal Pro Payment processing. We do intend to add Paypal Pro payment gateway in the future.
    Ivy
21. Dan says:

    This may not be affiliated with this section but can I use Paypal Website Payments Pro with WP eStore? I ask because we don’t want the user to be “redirected” to Paypal.com and then back to our site.

    Thanks for any input!
22. admin says:

    Hi Nix, I will add this feature in the plugin.. please give me a few days and I should have something ready.
23. admin says:

    Hi Nix, eStore doesn’t have free shipping based on quantity but this can be added easily.
24. Nix says:

    hi thanks for your reply, May I know how to do so based on 4 items and above can get free shipping ? thanks
25. Nix says:

    Hi, I have been stuck at the shipping cost for few hours. I’m wondering whether I can set the shipping cost to be something like this (base on quantity):

    I’m selling carious kind of items.

    Let say a customer purchase 1-3 items have to pay for the shipping USD10. If they purchase up to 4 items there will be free shipping, may I know how to set that?

    Thanks!
26. Ivy says:

    Hi Chris, We are always adding new features to our plugins. We are planing on adding a more advanced shipping feature in the future. You can suggest any features you would like to see added to our plugins on the eStore wish list page.

    Ivy
27. Chris says:

    Hi.. Further to the comment I left above. I’d be happy to pay the same as I paid originally for a ‘Pro’ version of the store with more advanced shipping options and calculation based on weight/destination etc and also deal with addressing.

    Again, this is a fantastic store but I’d happily pay for these advanced features. It looks like, based on the comments above, that there might well be plenty of others as well, especially as stores based on eStore grow.
28. admin says:

    Hi Chris, The WP eStore doesn’t have complex shipping options. Did you try the 3rd shipping option from this page? If you have what values are you using? Just want to see why it is scaling too high.
29. Chris says:

    Hi,

    We’ve found the plug-in fantastic so far but the shipping options have me stumped. I’m shipping from the UK and need to offer shipping to the UK, Europe and rest of World. Paypal inexplicably doesn’t offer this in the UK. ]

    I’ve tried using the Product variations and base postage and still can’t get it to work if someone orders multiple items as the shipping rate scales too expensively.
30. admin says:

    Hi Lynn, the base shipping is only added to the cart if a product in the cart has individual shipping value specified. So if someone simply buys the digital version they won’t get any shipping charge. All you gotta do is make two products (one for the digital version and one for the physical version). The digital version won’t have any shipping but will have a download. The Physical version will have a shipping value of $2.50.
31. Lynn P. says:

    We are selling both digital and non-digital products. For our digital products it is an eCoaching program that is delivered to buyers over several weeks via email autoresponders we have set up in AWeber. We decided to go this route vs. delivering all MP3s at once via a link or download. So when we set these eCoaching products up, they are not identified as digital products by the plugin since we left that area blank and just subscribed the buyer to the appropriate AWeber list that subscribes them to receive the weekly MP3s.

    Now we want to implement “smarter” shipping by using a $2.50 base shipping cost that would be applied to the “real” products only, not the eCoaching digital products. Then apply a $2.50 per product shipping cost so that if someone buys one real product (e.g. book), it ships for $5 and two would ship for $7.50. The problem is that since our digital products are not identified as digital by the plugin, if we use the base shipping, the buyer would be charged the base $2.50 shipping as well. Is there any way around this? Do we have to do a “coupon” for free shipping to reverse out the base shipping that was applied and have it apply only for those few digital products that are delivered via AWeber? Is that even possible?

    Any help or advice is appreciated.
32. admin says:

    Hi Mayu, what you did is perfectly fine and should work. I will take a look and let you know what the issue could be.
33. Mayu says:

    Hi,

    Amazing plugin!!

    You probably have answered this question many times but I am still confused about the shipping options. We are offering online CD sale and the shipping cost is $2.99. What changes should I make if I want to keep the shipping cost same irrespective of the quantity? Your documentation mentions it but I just do not get it. I tried a one thing. Under settings, I put the base shipping cost to $2.99 and under manage products, I put the shipping cost to 0.0000001 that way the shipping will remain same for more than 1 item. The shopping cart then shows the shipping amount but when I click on ‘check out with paypal’, the paypal amount does not show any shipping cost. Only the price of the cd. Would you Please check out the site and let me know whats the problem.

    Thanks a lot!
    Mayu
34. admin says:

    @Mark, by the word “box”, do you mean a border around the shopping cart? if you do then modify the “shopping_cart” CSS from the “wp_eStore_style.css” file to add the border info:

    .shopping_cart {
    font-size:12px;
    border:1px #ccc;
    }

    Additionally you can search for CSS borders on the net and find some cool examples and implement them too.
35. Mark says:

    Hey:
    Love your plugin and having fun working it into my wp site that currently sits on my PC at home. Can you tell me how to create a box around the Shopping Cart so that the cart is always displayed on my product page and is always in a box, preferably with some fancy decoration as you have for your products in the eStore?

    Thanx

    MAF
36. admin says:

    @Chris, yeah I am definitely going to extend the functionality of the coupon code so you can allow free shipping in a future update.
37. Chris Mower says:

    Something I’d love to see integrated is a “free shipping” coupon ability added. What are the possibilities of doing that? Thanks for the tips on this page. Very helpful.
38. admin says:

    The “Use PayPal Profile Based Shipping” checkbox is in the “Payment Gateway Settings” tab under the “Settings” Menu of the eStore plugin. Once you check this field the shipping will be charged according to the rates you have specified in your PayPal profile.
39. Jas says:

    Aloha,

    Could you send me the instructions (again?) for how to use the paypal profile based shipping.

    I have been up and down and all through the settings and still can not find the check box mentioned.

    I could really use to resolve this today if possible.

    thanks.
40. admin says:

    Hi Jas, Yes, you can use paypal shipping calculation system. I will email you with the modification you will need to achieve this.
41. Jas says:

    Can I use the paypal shipping calculations system? otherwise how do I adjust for internationals shipping rates when needed?
42. John Adams says:

    Well, I read the section on variations and that did the trick for me, since I can now have them choose US, Canada or World-Wide shipping.

    This continues to be the best plug-in! 🙂
43. John Adams says:

    Fantastic plug-in! Best $20 I’ve spent in a long time! 🙂

    Like Ron above, I need to be able to set 3 simple, flat rate shipping rates for each of my products: 1. US (domestic) 2.Canada and 3. World-Wide.

    Is this something I can do through paypal?

    Thanks.
44. admin says:

    Hi Michael, Glad to hear that you like the plugin 🙂

    It will be a little tricky but doable… I am putting it in my features to implement list.
45. Michael says:

    Very cool plug in, simple and works great. Love love love the integration with next gen gallery. To throw my voice into the hat with hopeful feature requests, do you suppose it would be terribly difficult to add a way to have different shipping costs based on variations? I’m currently selling the same prints at different sizes, which means they end up costing different amounts to ship. Images changing on changing variations would be sweet too, but, you know!
46. Rog says:

    Hi and I second Ari’s request for at least an option for local and international shipping. The other shipping options would be nice, but I understand needing/wanting to keep the options and choices at a minimum.

    Also, Thank you so very much for creating this plug-in…it’s a really nice addition to my business.
47. admin says:

    Hi Ari, I agree that this shipping calculation is not perfect but it’s just that I have been trying to avoid the extra page (for shipping address and stuff) in between the shopping cart and payment page that customers have to fill out because many people including myself like a speedy one click checkout system (No need to fill out pages of forms before you make a payment). This is why I try to utilize PayPal’s shipping address.

    I can probably introduce it and make it optional though. Shipping calculation can be very confusing and complex cause some people want it to be tied with USPS, some want it to be dynamic based on the weight or based on location etc. I have been trying to keep the plugin simple and a low cost solution cause there are some heavyweight shopping cart out there already.
48. Ari says:

    Would it be possible to implement a number of different shipping options (eg regular & express) and to leave them for checkout, so say the customer buys 5 products but they’re all pictures, they can all be sent under the say shipping cost?

    It’s just a bit complicated to work out the shipping according to the method above.
49. Ari says:

    I second that last suggestion! 🙂
50. silverelf says:

    Ah I would like to suggest one more feature =P, provide the customer with an option to self collect, thus no shipping fee will be added if the customer choose to self collect.
51. admin says:

    @Silverelf, yeah… you can configure this from the “Coupons/Discounts” menu of eStore.
52. silverelf says:

    Is it possible to make shipping free upon purchase of a certain value (e.g. free delivery for purchases above $150)
53. admin says:

    @Stephen, Just put 2.50 in the “Base Shipping Cost” and that should only get applied once per shopping cart checkout if there are non-digital products in the cart. The “Base Shipping Cost” doesn’t get applied to the shopping cart when customers purchase digital product.
54. Stephen Martin says:

    Hi, Can you help me get my head around the shipping cost options please? We need to charge 2.50 GBP for any non-digital item (flat rate no matter how many units) and nothing for digital ones.
55. Ari says:

    Thanks.
56. admin says:

    Hi Ari, You can try using the “Shipping Variation Option” in eStore.
57. Ari says:

    Hi

    Is there a way to set up different shipping costs for local or different international destinations? Otherwise how do I know which cost to set?
58. admin says:

    @Ron, Yes it is possible to use PayPal’s shipping mechanism. simply check the “Use PayPal Profile Based Shipping” checkbox in the settings menu of eStore.
59. Ron in L..A. says:

    Is it possible to use paypal’s shipping mechanism?
60. admin says:

    Please note that the base shipping price is only added to the shopping cart total if any of the product in the cart has an individual shipping included.
61. David says:

    Base shipping cost doesn’t seem to be working. I charge a flat shipping rate, but it’s not being added.