How to Receive Buyer’s Phone Number from PayPal

To receive contact phone number of buyers, you will need to enable an option in your PayPal merchant account.

Step 1) Log into your PayPal account

Step 2) Go to Profile -> My Selling Tools -> Website preferences

It should be at this page in your PayPal account.

Note: PayPal changes their website interface frequently so you may have to look for it a bit.

Step 3) Set Contact Telephone to On (Required Field)

Step 4) Save your settings