WP eMember plugin has a feature to send a notification email few days before the member’s account is due to expire. This feature is particularly useful when combined with subscription payments via platforms like PayPal or Stripe. This feature can be used to send notification emails to the members explaining to them that the recurring/subscription payment will be charged to keep the account active.
For more information on setting up pre and post-expiry notifications, visit the guide at: WP eMember Notification Setup Guide.
Notification Setup
Setting Up Your Membership Level
Imagine you have a subscription plan where members are charged every 30 days. To align with this, you can create a membership level in WP eMember with a slightly extended expiry duration of 31 days. Why 31 days? This additional day acts as a buffer, ensuring smooth processing of the subscription payment through PayPal or Stripe.
Configuring Pre-Expiry Notifications
To enhance member experience and communication, WP eMember allows you to set up pre-expiry email notifications. You can configure these emails to be sent out 3 to 7 days before the actual expiry date of the membership. This proactive approach keeps your members informed and prepared for the upcoming renewal.
Understanding the Renewal Process
As the expiry date approaches, the recurring charge is initiated on your chosen payment platform (PayPal or Stripe). Once the payment is processed, WP eMember promptly updates the membership status. It sets the start date for the next 31-day cycle, ensuring uninterrupted access for the member.
Additional Resources
Read the following resources to get a better understanding of the different Subscription Duration setup options for a membership level according to your needs.